Last Updated: January 2024
Introduction
ruby-petal respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you visit our website or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following categories of personal data:
- Identity data including your name and business name
- Contact data including email address and postal address
- Technical data including IP address, browser type and version, time zone setting, operating system, and platform
- Usage data including information about how you use our website and services
- Marketing data including your preferences for receiving communications from us
How We Collect Your Data
We collect data through the following methods:
- Direct interactions when you fill in forms, correspond with us, or request information about our services
- Automated technologies including cookies and similar tracking technologies when you browse our website
- Third parties including analytics providers and advertising networks
How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver services you have requested
- To send you relevant marketing communications where you have consented
- To improve our website and services through analytics
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: where you have given explicit consent for specific purposes
- Contract: where processing is necessary for a contract with you
- Legitimate interests: where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal obligation: where we must process data to comply with the law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purposes for processing.
Data Security
We have implemented appropriate technical and organisational security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. Access to personal data is limited to personnel who need it for their work responsibilities.
Your Rights
Under data protection laws, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
Third-Party Sharing
We may share your data with:
- Service providers who assist in delivering our services
- Analytics providers to help us understand website usage
- Legal and regulatory authorities when required by law
We do not sell your personal data to third parties.
International Transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Contact Us
For questions about this privacy policy or to exercise your rights, please contact us at:
ruby-petal
47 Commerce Street
London, EC2A 4PQ
United Kingdom
Email: [email protected]
Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.